Euskotren

The official Euskotren application offers a multi-lingual platform designed to elevate your experience across railway, Bilbao tramway, and Vitoria-Gasteiz tramway services. With this tool, you gain real-time access to transport information, which is fundamental for efficient journey planning. Utilizing geolocation, it locates the nearest stations or stops and informs you of the next two departures, ensuring punctuality.

Create your own personalized travel guide by setting favorite routes or saving complete travel plans for future use, thus avoiding the need to re-enter details for frequent trips. The platform further enhances commuting by providing important details about each station or stop, including location maps, contact information, accessibility features, and upcoming departure times.

Convenience is a priority, with no registration required for basic use—just download and get started. Registering, however, unlocks additional valuable features. In emergencies, users can directly contact the 112 emergency number through the app, which logs the call with Incident Manager and the SOS Deiak Coordination Centre. The system simplifies reporting anti-social behavior at train or tramway facilities, promoting safer travel. Additionally, the integrated communication channel invites users to submit complaints, claims, suggestions, and acknowledgments, fostering a responsive relationship between users and service provider.

This comprehensive system is expertly designed to enhance the public transportation experience, offering a seamless interaction with schedules and services. Euskotren provides tools for safety and feedback, catering to a hassle-free and more informed commute.